Terms of Service
Everpod hosts a private AI agent for you: your own pod, kept secure, backed up, and up to date, for a monthly subscription. Cancel anytime; your subscription runs to the end of the paid period, and 7 days later the pod and its backups are permanently deleted. What’s on your pod is yours: we don’t read it, train on it, or sell it. Don’t use your agent to spam, attack, or break the law. This summary is not the agreement; the sections below are.
1. Who we are, and what this is
Everpod is operated by DEH Technologies LLC, a Wyoming limited liability company, doing business as Everpod(“Everpod”, “we”, “us”). These Terms govern your use of everpod.ai and the Everpod service. By creating an account or subscribing, you agree to them.
- Support: support@everpod.ai
- Privacy & data requests: privacy@everpod.ai
- Security & vulnerability reports: security@everpod.ai
2. Words we use
- “Pod”: the private cloud computer we create and operate for you. One pod serves one customer; nothing on it is shared with anyone else.
- “Agent”: the AI agent software running on your pod (OpenClaw today).
- “Pod Content”: everything on your pod: your agent’s memory and personality, files, conversation history, settings, and any credentials you add through the agent’s control panel.
- “Account Data”: the information we hold about you outside the pod: your email address, sign-in and subscription records, and support correspondence.
- “Included Usage”: the monthly model usage allowance that comes with your plan; the amount is shown on our site and at checkout.
- “BYOK”: “bring your own key”, connecting your own model-provider account or API key instead of, or alongside, Included Usage.
3. The service
Everpod is managed hosting for AI agents. We create your pod, install and configure the agent, and operate the infrastructure: secure access, daily backups, pinned software versions with managed updates, and the pod’s lifecycle from creation to deletion. You use your agent through its native control panel and any messaging channels you connect, and you configure what your agent does: its channels, skills, schedules, and settings.
Your pod is not exposed directly to the public internet; you reach it through a private, authenticated path tied to your email address. The service does not include machine-level (SSH) access to the pod: operating the machine safely is our job. We keep your pod’s software on pinned, tested versions and update it for you; the agent’s own “update” controls are not part of the service, and using them may break your pod until we repair it.
4. Third-party software and channels
Your pod runs OpenClaw, open-source software created by the OpenClaw project and provided under its own license (MIT). Everpod is not affiliated with or endorsed by the OpenClaw project. Open-source software is provided as-is by its authors; our warranties and commitments in these Terms come from us, not from them.
Messaging channels (Telegram, WhatsApp, Discord, and similar) are your own accounts under those platforms’ own terms. When you connect a channel to your agent, you are responsible for what your agent does on it, and for staying within that platform’s rules.
5. Your account
You must be at least 18 years old to use Everpod. Provide accurate information and keep it current. Your email address is how you sign in to your pod, so keep that mailbox secure: anyone who controls it can reach your agent. Tell us promptly at support@everpod.ai if you suspect your account or pod has been accessed by someone else.
6. Subscription, billing, and our Merchant of Record
Everpod is a monthly subscription, at the price shown on our site and at checkout, that renews automatically until you cancel.
Merchant of Record. You purchase your subscription from Paddle (Paddle.com Market Limited or its affiliate), acting as Merchant of Record and reseller. Paddle handles checkout, issues invoices and receipts, determines and remits applicable taxes, and processes payments and refunds. Your card and billing details are handled by Paddle under its own terms and privacy policy; Paddle is an independent controller of that data, not our subprocessor. DEH Technologies LLC remains the provider of the service and your counterparty for these Terms and for support.
Included Usage. Your plan includes a monthly amount of model usage so your agent works out of the box. It is hard-capped: your agent cannot quietly run up a bill. The allowance resets monthly, does not roll over, has no cash value, and unused amounts are not refunded or paid out. Additional usage may be offered; its terms are shown when you buy. If you prefer BYOK, your model traffic runs on your own provider account and we add nothing on top.
Price changes. If we change the subscription price, we will tell you by email at least one billing cycle before it affects you, and you can cancel before it does.
7. Cancelling, deletion, and disputed payments
You can cancel anytime. Your subscription runs to the end of the period you have paid for; your pod stops then. 7 days later, we permanently delete the pod: the machine, your agent’s memory, and the backups all go with it. The grace window exists so an accidental cancellation is recoverable; after it, deletion cannot be undone. Export anything you want to keep before the period ends; if you’d like a full copy of your Pod Content, email support@everpod.ai and we’ll provide one in a common archive format. Details, including refunds, are in the Refund & Cancellation Policy.
If you believe we’ve billed you in error (for example, a duplicate or unauthorized charge), contact support@everpod.ai within 14 days of the charge and we’ll review it in good faith. If a payment is disputed (for example a chargeback), we may suspend your pod while the dispute is resolved. Suspension is reversible; the deletion clock above only starts if the subscription actually ends. Please contact us before disputing a charge; most billing problems are fixable.
8. Acceptable use
Your agent acts on the internet on your behalf. These rules protect the people your agent interacts with, other customers, and the networks Everpod runs on; breaking them can get your pod suspended or your subscription terminated. You agree not to use Everpod, and not to direct your agent, to:
- send spam or unsolicited bulk messages on any channel, or disguise who a message is from;
- harass, threaten, or defame anyone;
- store, publish, or distribute content that is illegal, that infringes someone else’s intellectual property or privacy rights, or that is pornographic or promotes extremism or violence;
- attack, probe, or scan systems you don’t own or lack permission to test; attempt unauthorized access to anything, including our infrastructure or other pods; distribute malware; or run open relays or proxies;
- mine, farm, or “plot” cryptocurrency, or otherwise use the pod’s resources to generate cryptocurrency;
- deliberately overload the service or use resources in a way designed to degrade it for others or for us;
- impersonate real people without their explicit consent, including through deepfakes or voice cloning;
- violate the terms of the messaging platforms your agent uses or of the model providers serving it;
- use the service where prohibited by applicable sanctions or export-control laws, or for any prohibited end use.
This list isn’t exhaustive: conduct that is illegal, or that the acceptable-use rules of the infrastructure providers we run on prohibit, is also not allowed. We don’t monitor Pod Content (see section 9), but if abuse is reported to us or becomes visible at the network level, we may suspend the pod while we investigate, and for serious or repeated violations we may terminate the subscription. We’ll tell you what happened and why unless the law prevents us. Report abuse to support@everpod.ai.
9. Your content, and when we access your pod
Pod Content is yours. You give us only the limited permission we need to host and operate the pod for you: running the software, storing the data, making backups, and transmitting what your agent sends and receives at your direction. We never use your Pod Content to train AI models, and we don’t sell it or use it for advertising.
When we access your pod. We do not access or read your pod’s content (conversations, memory, files) except with your permission during support, or where required for security, abuse investigation, or by law. The machine your pod runs on does need maintaining, and that is our job: we sign in to set your pod up, approve device pairings, run security checks, apply managed updates, help when you ask for support, and investigate security or abuse problems. That access is tightly held, not open to staff at large: every use of it is approved personally by Everpod’s founder, and only for the purposes above. The Privacy Policy, section 7, describes this access in more detail.
Credentials you add through your agent’s control panel (your own model keys, channel tokens) live on your pod, not in our systems. We hold the pod’s Included Usage key and the internal credentials needed to operate the machine.
10. Privacy and data protection
The Privacy Policy explains what we hold, where it lives, and your rights. In short: for Pod Content our role is that of a hosting provider (you control what your agent knows and does; we operate the infrastructure). For Account Data, we are the controller.
Everpod is a personal service, not a regulated-industry platform. We are not a HIPAA Business Associate and do not sign BAAs, and the service is not offered for workloads that require sector-specific compliance regimes (such as processing payment-card data). What you discuss with your own agent is your business.
11. Service providers
We build on specialized providers (hosting, networking, authentication, email, and model routing) to deliver Everpod. The current list, and what each one touches, is in the Privacy Policy. We give at least 15 days’ notice there before a material change. If you reasonably object to a change on data-protection grounds and we can’t resolve it, you may cancel and we’ll refund any prepaid, unused fees. Paddle, as Merchant of Record, is not a subprocessor (section 6).
12. Confidentiality
Confidentiality runs both ways between you and Everpod. Whichever of us receives non-public information from the other that is marked or reasonably understood to be confidential uses it only to perform this agreement, protects it with reasonable care, and doesn’t disclose it except to people and providers under similar duties. Pod Content is always your confidential information. These duties don’t apply to information that is public, already known, independently developed, or that must be disclosed by law (with prompt notice where allowed).
13. What we don’t promise
The service is provided “as is” and “as available”, without express or implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We don’t warrant that the service will be uninterrupted or error-free.
What we stand behind is the hosting: creating your pod and operating it as section 3 describes. The agent software itself is open-source software from a third party (section 4): we don’t control how it behaves, and we make no warranty about its features, quality, or fitness for your purpose. The same is true of AI model output: your agent’s responses and actions come from AI models, can be wrong, and are not warranted by us. Review anything that matters before relying on it. We take security seriously, but no one can promise absolute security, and we don’t.
14. Limits on liability
To the fullest extent permitted by law: we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages; for lost profits, revenues, data, goodwill, or the cost of substitute services; or for your agent’s output or actions, third-party software or platforms, or events beyond our reasonable control. Our total liability for all claims together, whatever the legal theory, is capped at the amounts you paid us in the 12 months before the event giving rise to the claim. These limits apply even if a remedy fails of its essential purpose; they don’t exclude liability that the law does not allow to be excluded.
On data specifically: we make daily backups (rotating over roughly 7 days) and we test restores, but backups are an operational safety net, not an archive service. You are responsible for exporting anything you cannot afford to lose, especially before cancelling, because deletion after the grace window includes the backups.
15. Indemnification
You agree to defend and indemnify us against third-party claims, damages, and expenses (including reasonable legal fees) arising from your Pod Content, your violation of these Terms or of applicable law, or what you (or your agent, at your direction) do to third parties through the service.
16. Disputes
Talk to us first. Before starting arbitration or any other claim, email support@everpod.ai describing the problem and give us 30 days to resolve it with you informally. Most disputes are resolved this way.
These Terms are governed by the laws of the State of Wyoming, excluding its conflict-of-laws rules. Any dispute will be resolved by binding arbitration administered by JAMS (or, if JAMS is unavailable, the American Arbitration Association) under its applicable rules. The seat is Cheyenne, Wyoming; hearings may be held by video conference or on written submissions at either party’s election, in English. Each of us may bring claims only individually, not as part of a class or representative proceeding. Either party may instead use small-claims court for qualifying disputes, and either may seek injunctive relief in Wyoming courts to protect its rights. Except where the law does not allow this limit, any claim must be brought within one year of the event giving rise to it.
If you are a consumer: nothing in these Terms takes away rights or protections that the law of the country where you live gives you and that cannot be waived by contract. Where that law does not permit the arbitration requirement, the class waiver, or the choice of Wyoming law, those parts do not apply to you.
17. Export controls and sanctions
You represent that you are not located in a country or on a list where U.S. sanctions or export controls prohibit your use of the service, and that you won’t use it for any prohibited end use.
18. Other terms
If part of these Terms turns out to be unenforceable, the rest still stands. Not enforcing something is not a waiver of it. You may not transfer this agreement without our consent; we may transfer it as part of a merger, acquisition, or sale of the business, with your rights under it intact. We are not responsible for delay or failure caused by events beyond our reasonable control, such as outages at infrastructure providers, disasters, or acts of government. These Terms, together with the policies they reference, are the entire agreement between you and us about Everpod.
19. Changes
We may change the service and these Terms. If a change to these Terms is material, we’ll notify you by email or on the site before it takes effect, and prior versions stay available from this page’s archive links. Continuing to use Everpod after a change takes effect means you accept it. Within a billing period you’ve already paid for, we won’t materially reduce what your subscription includes. If we ever discontinue Everpod entirely, we’ll tell you in advance where reasonably possible and refund any prepaid, unused fees.
20. Contact
Questions about these Terms: support@everpod.ai. Privacy and data requests: privacy@everpod.ai. Security or vulnerability reports: security@everpod.ai.